Order Taking Call Center

If your company is in the import and export business, you should seriously consider hiring our order taking, fulfillment & tracking call center services.

When our order taking call center representatives promise one of your paying customers to supply a product by a certain date, we want to make sure we deliver. For this reason, Responsive Call Center also provides Fulfillment and Order Tracking call center services.

Responsive Order Taking Call Center specializes in product storage and inventory control. All inventory is stored in a secure, protected and humidity controlled and ambient temperature warehouse facility which is linked to our hi-tech call center, for complete fulfillment solutions. Our warehouses are fully equipped with the latest technology to pack, track, and ship packages, 24 hours a day, 7 days a week.

We provide:

  • Computerized inventory tracking,
  • Computerized shipping manifests,
  • Computerized custom invoices to meet individual client needs,
  • Complementary marketing material design and printing.

Our outsourced call center multilingual telephone representatives are highly trained to answer product questions and to provide accurate information in regards to delivery times.

In-House Marketing:

With Responsive Order Taking Call Center, you don’t need multiple vendors for multiple tasks. We can design a fulfillment and distribution program that meets your demands!

We eliminate all the headaches related to order fulfillment. You can scale your business without concern for space, labor, or materials. If you need to create and send catalog orders, mail samples, or marketing packets, Responsive Order Taking Call Center has you covered. We are your one-stop source!