Government Call Center

Continuous succession of a communication system is critical to your success as a Local, State, or Federal Government Agency. Responsive provides call center communications for Government entities such as:

  • Traffic signals and road sign
  • IT and infrastructure
  • Road infrastructure
  • Building management/courthouses

In addition to 24/7 and/or after-hours call management, Responsive’s outsourced government agency call center solution offers a Business Voicemail feature that saves your agency time and money. The voicemail will give your callers a recorded message, transferring priority calls to a live inbound outsourcing call center Responsive agent and all other calls to voicemail.

Our team of US based and nearshore professionals work hard on quality State proposal and solicitation responses. We partner with procurement departments in making the processes more approachable and business-friendly. We will gladly work on any type of RFP or RFI and collaborate as much as possible to ensure our conjoined success. Our 40 years of experience as an outbound outsourcing call center is sure to make a difference.

 

Testimonials:

“Because of their continued professionalism and value we are expanding their service to 4 additional offices.”

John Butler
PA Dept. of Health